Delivery Policy

Delivery Costs

For UK deliveries we use Royal Mail tracked 48 hour service charged at £3.95 

Next day delivery (for orders placed by 2pm): £5.95

 

Bank Holidays and Sundays are not classed as 'Next Day' delivery days  

Orders placed after 2pm are posted the next working day.

Order placed on a Friday after 1.30pm or on a Saturday and Sunday and this will be posted on a Monday. 

 

Royal Mail Tracked and Signed service for European Delivery £12.00

Tracked and Signed rest of the World Delivery: £15.00

 

Delivery Time

  • UK: 2-3 days (Royal Mail 48 hr)

  • Europe: Delivery time 7-10 days.  

  • Rest of World: 7–10 days

 

Duty, VAT and Brexit

Import duty and VAT charges may apply for deliveries outside of the United Kingdom of which we have no control over and cannot calculate what they might be as customs policies differ from country to country.

Akwa Baby does not accept responsibility for additional taxes and duties that are incurred when shipping outside of the UK.

 

COVID-19 Royal Mail are working hard to ensure timely deliveries but are experiencing a large increase of all parcels so sometimes packages can take a little longer. As can some international customs clearance. For more info head to: www.royalmail.com/coronavirus

 

Please note:

We will post to the delivery address. It is your responsibility to get this correct including zip/postcode.

We are not responsible if the delivery address is incorrect.